Hiring a commercial cleaning company is an important way to keep your business location fresh and clean, make the best possible first impression on customers and free up your own time so you can spend less time vacuuming your office floors and more time running your business. You have many choices when looking for a commercial cleaning company, and one way to narrow things down is to look for these five traits in the cleaning company you hire:
A Great Reputation
One of the best ways to tell if a cleaning company is worth the money is if their current customers are happy with their services. Scoping sites like Yelp for reviews, Googling for customer complaints, and looking up their profile with the Better Business Bureau are a few ways to determine if the cleaning company has a solid reputation. If you want to give a newer and less-established company or individual cleaner a chance, ask for references that you can call.
If a cleaning company is slow to respond to emails and phone calls when they are trying to win your business, how unresponsive will they be once they're hired? Prompt and professional communication is key when you are hiring a commercial cleaner because you need to know they will be responsive if you need to adjust their schedule last minute or have them come in for an emergency cleaning.
Screened and Qualified Staff
Feel free to ask the cleaning company owner or representative about their screening and hiring practices. Since commercial cleaners will typically have a key or access code to your business and do their work when no one else is around, it is very important that you feel able to trust the staff. Make sure the cleaning company has appropriately screened, background checked, and trained their staff. If this is the case, they will be glad to tell you about their hiring processes. If they instead seem vague or evasive, this may be a sign that they are lax in their hiring processes.
When choosing a commercial cleaning company, spend some time calling around for quotes to get a good idea of the average pricing for cleaning a business with your square footage. Once you have a good idea of the average price in your area, it's a good idea to go with a company that doesn't stray too far in either direction from this average.
If a commercial cleaning company charges way more than average, you will be spending much more than you need to and cutting into your profits. If a commercial cleaning company is priced unusually low, this may be a sign that they tend to cut corners, use low-quality supplies, underpay their staff, or not spend as much time thoroughly cleaning your office as you would like them to.
Willingness to Do a Test Clean
If a commercial cleaning company pressures you to sign a contract before they've ever cleaned your building, you should be wary. The industry standard is for cleaning companies to perform a test clean (that you pay for as a one-off service), and then offer you a chance to ask questions or point out areas that need a little more attention. This allows you to have the most accurate idea of their cleaning thoroughness and process, and also ensures you and the cleaning company are on the same page as far as expectations go.
By putting in a bit of legwork up front and looking for a commercial cleaning company with these characteristics, you will ensure that your new cleaners are both reliable and qualified.Share
22 March 2017
When I was growing up, I had three brothers and sisters and my father earned a modest income. For that reason, my family was the designated "cleaning crew" of our home. Over the years, I developed asthma and allergies, so I wasn't allowed to perform the dusting or vacuuming. When I finally bought my first home, I started cleaning it myself thinking, "What harm can it do?" I had an asthma attack one day while vacuuming, and I then knew that I had to hire a cleaning service from now on. I was a little hesitant, but I found a great service that keeps my home dust and allergen-free and I feel so much healthier. I know it can be difficult to choose a cleaning service, so I decided to start a blog to share my tips and the benefits of a clean home. Come back often!